Refund Request – iCertify Telehealth Training and Education

Please contact us first if you are having any of the following issues, we'll prompty resolve it:

Cannot access your course or certificate.
Did not receive welcome email with login credentials.
Having trouble logging in.

Important Note: Once your refund has been processed, course access will be removed and your cards will no longer verify. Status can be verified by scanning the QR code on your card.

Refund Request Form

Follow the steps below to request a refund. Once your request is approved and a refund is issued:

.Course(s) and certificate(s) will no longer accessible.
.Refunded certifications will no longer hold an active, verified status.
.Please allow five to ten (5-10) business days for the refund to be fully processed.

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Last updated November 05, 2022

Refund Request Form

Follow the steps below to request a refund. Once your request is approved and a refund is issued:

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Refund Request Form

Follow the steps below to request a refund. Once your request is approved and a refund is issued:

We have received your refund request.

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